Recreation, Tourism, and Nonprofit Leadership | University of Northern Iowa

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 11-9072.00

Skills

SpeakingActive ListeningReading ComprehensionCritical ThinkingSocial PerceptivenessCoordinationService OrientationWriting

Knowledge

Customer and Personal ServiceEducation and TrainingEnglish LanguageAdministration and ManagementComputers and Electronics

Abilities

Oral ExpressionOral ComprehensionSpeech RecognitionWritten ExpressionSpeech ClarityWritten ComprehensionProblem SensitivityFluency of IdeasDeductive ReasoningInductive Reasoning

Tasks

Plan, organize, or lead group activities for customers, such as exercise routines, athletic events,
Plan programs of events or schedules of activities.
Talk to coworkers using electronic devices, such as computers and radios.

Technology

Document management softwareHuman resources softwareData base user interface and query softwarePresentation softwareOperating system software

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium11-9072.00	Entertainment and Recreation Managers, Except Gambling	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

Full program portfolio — autonomously design, implement, and evaluate a comprehensive calendar of recreational and entertainment programs aligned with organizational goals and community demographics.
Strategic budget management — develop, defend, and manage multi-program budgets, forecasting revenue streams and controlling expenditures across an entire recreation department.
Complex staffing decisions — lead the full hiring cycle including job analysis, interviewing, selection, and onboarding for diverse recreational staff roles without supervisory approval at each step.
Cross-functional coordination — orchestrate collaboration between programming, facilities, marketing, and finance teams using cloud-based sharing and project management platforms to deliver large-scale events.
Non-routine customer challenges — apply inductive reasoning and problem sensitivity to resolve unusual guest conflicts, accessibility needs, or safety incidents at an entertainment or recreation venue.
Financial performance analysis — analyze department revenue and expense trends, prepare detailed reports for senior leadership, and recommend data-driven adjustments to programming investments.
Policy and regulatory expertise — interpret and apply public safety, liability, and organizational regulations across all programs, ensuring consistent compliance throughout the facility.
Staff performance management — conduct evaluations, deliver constructive feedback, and implement development plans to elevate team performance within a recreation management context.
Stakeholder communication — craft and deliver formal presentations, proposals, and written reports to internal leadership and external partners using presentation and document management software.
Active learning application — continuously incorporate emerging industry trends, technology tools, and participant feedback to innovate and refine recreational programming offerings.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.