Health Services Management | University of Minnesota-Twin Cities

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 21-1094.00

Skills

SpeakingSocial PerceptivenessActive ListeningWritingReading ComprehensionService OrientationCritical ThinkingCoordination

Knowledge

Customer and Personal ServiceEnglish LanguageEducation and TrainingAdministration and ManagementMedicine and Dentistry

Abilities

Oral ComprehensionOral ExpressionWritten ComprehensionWritten ExpressionProblem SensitivitySpeech RecognitionSpeech ClarityDeductive ReasoningNear VisionInductive Reasoning

Tasks

Maintain updated client records with plans, notes, appropriate forms, or related information.
Advise clients or community groups on issues related to improving general health, such as diet or ex
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority p

Technology

Operating system softwareData base user interface and query softwareMedical softwareOffice suite softwareSpreadsheet software

Tools

Automated blood pressure cuffsBlood glucose monitoring equipmentComputer ink jet printersComputer laser printersEmergency first aid kitsLaptop computersLaser facsimile machinesManual blood pressure cuffsMulti-line telephone systemsPassenger carsPersonal computersPhotocopying equipment

Work Values

RelationshipsAchievementIndependenceWorking ConditionsRecognitionSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium21-1094.00	Community Health Workers	title_inference	$51,030 median$78,560 top	+11.37%	740

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Client case records including plans, progress notes, and required forms — manage independently using database and electronic health record software in accordance with program standards.
Community health advice on topics such as nutrition, physical activity, and preventive care — deliver routinely to individuals and small groups with reduced oversight in clinic and field settings.
High-risk populations such as low-income families and pregnant women — identify and engage through targeted outreach campaigns using established assessment tools and community data.
Client follow-up contacts — coordinate across phone, in-person, and written channels to verify adherence to recommended care plans within a defined caseload.
Health education documents and presentations — develop and distribute using desktop publishing and presentation software to inform members of targeted community groups.
Referral pathways to health, social, and preventive services — navigate and facilitate for community members by applying working knowledge of local provider networks.
Community meetings and stakeholder gatherings — attend and contribute observations about emerging community health needs to program planning discussions.
Complex Problem Solving and critical thinking skills — apply when clients present multiple intersecting barriers to care, selecting from a range of program-approved intervention strategies.
Spreadsheet and data entry tools — use to track outreach metrics, client contacts, and referral outcomes to support program monitoring and reporting requirements.
Health behavior change conversations — facilitate using persuasion and instructional techniques to motivate clients toward recommended lifestyle modifications.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.