Health Services Management | University of Minnesota-Twin Cities

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 21-1094.00

Skills

SpeakingSocial PerceptivenessActive ListeningWritingReading ComprehensionService OrientationCritical ThinkingCoordination

Knowledge

Customer and Personal ServiceEnglish LanguageEducation and TrainingAdministration and ManagementMedicine and Dentistry

Abilities

Oral ComprehensionOral ExpressionWritten ComprehensionWritten ExpressionProblem SensitivitySpeech RecognitionSpeech ClarityDeductive ReasoningNear VisionInductive Reasoning

Tasks

Maintain updated client records with plans, notes, appropriate forms, or related information.
Advise clients or community groups on issues related to improving general health, such as diet or ex
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority p

Technology

Operating system softwareData base user interface and query softwareMedical softwareOffice suite softwareSpreadsheet software

Tools

Automated blood pressure cuffsBlood glucose monitoring equipmentComputer ink jet printersComputer laser printersEmergency first aid kitsLaptop computersLaser facsimile machinesManual blood pressure cuffsMulti-line telephone systemsPassenger carsPersonal computersPhotocopying equipment

Work Values

RelationshipsAchievementIndependenceWorking ConditionsRecognitionSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium21-1094.00	Community Health Workers	title_inference	$51,030 median$78,560 top	+11.37%	740

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

Comprehensive client records across a full caseload — maintain with precision and timeliness using integrated medical and database software, ensuring audit-ready documentation in a community health program.
Evidence-based health education and counseling — deliver autonomously to diverse individuals and community groups on complex topics including chronic disease management, maternal health, and mental wellness.
Targeted outreach strategies for minority, low-income, and other high-risk populations — design and execute independently, using systems analysis to identify gaps in community health engagement.
Multi-modal client follow-up systems — manage across in-person, phone, and written communication channels to sustain client engagement and accountability throughout the care continuum.
Non-routine referral cases involving multiple service needs — resolve through inductive and deductive reasoning, coordinating across health, behavioral, and social service providers.
Community meetings, health fairs, and coalitions — lead and represent the organization as a credible subject matter resource, building trust and extracting actionable insights for program improvement.
Learning strategies and instructional design principles — apply to create tailored health literacy materials and educational sessions suited to the reading level and cultural context of target audiences.
Program monitoring data — analyze using spreadsheet and database tools to assess outreach effectiveness, identify underserved subgroups, and recommend service adjustments.
Interprofessional care teams — coordinate with by synthesizing field observations and client data to inform clinical decision-making and care plan development.
Emerging community health issues — assess proactively through active learning and systems analysis, translating findings into actionable recommendations for program leadership.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.