General Business | University of Michigan-Dearborn

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 13-1199.04

Skills

Active ListeningComplex Problem SolvingJudgment and Decision MakingCritical ThinkingWritingSpeakingActive LearningReading Comprehension

Knowledge

English LanguagePublic Safety and SecurityAdministration and ManagementCustomer and Personal ServiceComputers and Electronics

Abilities

Problem SensitivityInductive ReasoningOral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionDeductive ReasoningInformation OrderingFluency of IdeasSpeech Recognition

Tasks

Develop emergency management plans for recovery decision making and communications, continuity of cr
Test documented disaster recovery strategies and plans.
Develop disaster recovery plans for physical locations with critical assets, such as data centers.

Technology

Business intelligence and data analysis softwareDocument management softwareProject management softwareContent workflow softwareEnterprise resource planning ERP software

Tools

Computer laser printersComputer server equipmentDesktop computersMainframe computersMultiline telephone systemsPersonal computersStorage area network equipmentTablet computersTeleconferencing systems

Work Values

AchievementIndependenceWorking ConditionsRecognitionRelationshipsSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium13-1199.04	Business Continuity Planners	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

Comprehensive emergency management plans covering recovery decision making, communications, and governance continuity — develop autonomously for complex, multi-site organizations operating in regulated industries.
Full-scope disaster recovery strategies and plans — test and validate through advanced simulation exercises including functional drills, interpreting results and driving plan revisions.
Disaster recovery plans for critical asset locations including data centers — design end-to-end, integrating physical security, technology redundancy, and operational recovery requirements.
Organization-wide call trees and crisis communication frameworks — establish, stress-test, and refine to ensure reliable activation across all staffing and operating conditions.
Business impact analyses for essential functions and information systems — perform across the full enterprise, synthesizing findings into prioritized recovery strategies and resource allocation recommendations.
IT application and network infrastructure blueprints — oversee maintenance and accuracy across the organization, coordinating cross-functional reviews with IT, operations, and compliance teams.
Existing continuity, crisis management, and disaster recovery plans — conduct systematic reviews against evolving threat landscapes, regulatory requirements, and organizational change to drive meaningful updates.
Strategic opportunities to reduce business interruption risk from industry, regulatory, or operational change — analyze, quantify, and present with recommended mitigation roadmaps to senior leadership.
Non-routine continuity challenges including emerging cyber threats and supply chain disruptions — resolve by applying inductive and deductive reasoning to develop adaptive recovery solutions in dynamic environments.
Cross-functional continuity training programs — design and deliver using instructional strategies calibrated to varied audiences including operations, IT, legal, and executive stakeholders.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.