LER.me

Make All Learning Count.

Get Connected

  • What is a LER?
  • FAQs (opens in new tab)
  • Partner with Us
  • Visit EBSCOed (opens in new tab)

View our Policies

  • Accessibility (opens in new tab)
  • Standards (opens in new tab)
  • Terms of Use (opens in new tab)
  • Privacy Policy (opens in new tab)
  • Opt out (opens in new tab)

Get the app

Get it on Google PlayDownload on the App Store

© 2026 All rights reserved.

Powered by EBSCOed

Skip to main contentSkip to footer
  • Live Data
My LER
My LER
  1. Programs
  3. International Rescue and Relief

International Rescue and Relief

Union Adventist University

Bachelor's DegreeAcademic

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Credits

65 credits

Format

In-Person

Loading Skills & Competencies
Program Pathways

Credentials this program stacks toward

No program pathways.

Loading What You'll Learn
Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Locations

Where this program is offered

  • Nebraska

    Nebraska

Loading Student Outcomes
Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-2021.00

Skills

Active ListeningSpeakingService OrientationSocial PerceptivenessCritical ThinkingReading Comprehension

Knowledge

Customer and Personal ServiceTelecommunicationsAdministrativeEnglish LanguageComputers and Electronics

Abilities

Oral ExpressionOral ComprehensionSpeech RecognitionSpeech ClarityWritten ComprehensionProblem SensitivitySelective AttentionNear VisionDeductive ReasoningInductive Reasoning

Tasks

  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Operate telephone switchboards and systems to advance and complete connections, including those for
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questio

Technology

Helpdesk or call center softwareOperating system softwareSpreadsheet softwareOffice suite softwareElectronic mail software

Tools

10-key calculatorsAlarm system monitorsComputer laser printersCopy machinesElectric typewritersLaser facsimile machinesMobile radiosMultiline telephone systemsPaging systemsPersonal computersPremise branch exchange PBX equipmentSecure voice equipmentTelephone headsetsTelephone switchboardsVoice over internet protocol VoIP systems

Work Values

RelationshipsSupportIndependenceAchievementWorking ConditionsRecognition
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium43-2021.00Telephone Operatorstitle_inference———
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

  • Complex switchboard operations — manage simultaneous local, long-distance, mobile, and emergency connections autonomously on a high-volume console.
  • Non-routine directory inquiries — resolve ambiguous or incomplete customer requests by combining geographical, alphabetical, and format-based search strategies.
  • Emergency caller assistance — coordinate effectively with emergency services and provide calm, accurate guidance to distressed callers without supervision.
  • Directory database integrity — audit and update records proactively, identifying and correcting inconsistencies across the telephone information system.
  • Special-assistance services — adapt communication approach for callers with disabilities or limited ability to dial, applying social perceptiveness throughout.
  • Call center software — configure personal workflow settings and troubleshoot common software issues to maintain uninterrupted service delivery.
  • Service quality self-review — evaluate own call logs and accuracy metrics, identifying patterns and self-correcting before formal review.
  • Clerical documentation — produce polished typed correspondence, proofread complex documents, and manage mail distribution with full independence.
  • Stress and high-call-volume management — sustain attention to detail and speech clarity across extended shifts in a busy telecommunications environment.
  • Spreadsheet software — compile and analyze call volume and directory update data to support operational reporting for the department.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported