Cisco Networking Security Support Technician, Pathway Certificate | Umpqua Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 11-3013.01

Skills

Critical ThinkingReading ComprehensionJudgment and Decision MakingActive ListeningComplex Problem SolvingMonitoringSocial PerceptivenessSpeaking

Knowledge

Public Safety and SecurityEnglish LanguageLaw and GovernmentAdministration and ManagementCustomer and Personal Service

Abilities

Problem SensitivityOral ExpressionOral ComprehensionWritten ComprehensionDeductive ReasoningInductive ReasoningWritten ExpressionFluency of IdeasSpeech RecognitionSpeech Clarity

Tasks

Develop budgets for security operations.
Identify, investigate, or resolve security breaches.
Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on

Technology

Facilities management softwareData base user interface and query softwareOffice suite softwareCommunications server softwareWeb page creation and editing software

Tools

Approach detection systemsComputer laser printersExplosives detectorsFire alarm systemsKeyless entry systemsLaptop computersMultiline telephone systemsPersonal computersPhysical access control systemsSecurity alarm systemsTeleconferencing equipmentVideo surveillance systemsVideoconferencing equipment

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium11-3013.01	Security Managers	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Security breach investigations — identify, document, and resolve moderately complex incidents by gathering evidence and interviewing witnesses with limited supervisory oversight at a mid-sized organization.
Emergency contingency plans — participate in planning exercises and contribute operational input to emergency management documents for a corporate or hospitality facility.
Security operations budgets — prepare routine budget proposals and monitor spending against approved allocations using management software in a departmental setting.
Risk assessments — conduct structured evaluations of physical and procedural vulnerabilities and recommend corrective actions to management based on established frameworks.
Security policies and procedures — draft updated standard operating procedures in response to identified gaps and submit for leadership review and approval.
Security personnel — coordinate daily assignments, provide on-the-job guidance, and evaluate officer performance across assigned shifts at a single-site operation.
Incident response activities — lead initial response to alarms, threats, and medical emergencies by applying practiced protocols and coordinating with external agencies when needed.
Network security and access control systems — configure and monitor VPN and facilities management software to maintain perimeter integrity across organizational IT and physical environments.
Security audit findings — analyze results of periodic reviews and present written recommendations for operational improvements to department leadership.
Stakeholder communications — coordinate clearly with law enforcement, HR, and facility management teams through written and verbal channels to resolve security concerns efficiently.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.