Hospitality: Meeting and Event Management | Scottsdale Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 13-1121.00

Skills

Reading ComprehensionActive ListeningSpeakingCritical ThinkingSocial PerceptivenessCoordinationService OrientationTime Management

Knowledge

Customer and Personal ServiceEnglish LanguageCommunications and MediaAdministrativeAdministration and Management

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionSpeech RecognitionProblem SensitivityDeductive ReasoningFluency of IdeasSpeech ClarityOriginality

Tasks

Consult with customers to determine objectives and requirements for events, such as meetings, confer
Review event bills for accuracy and approve payment.
Coordinate services for events, such as accommodation and transportation for participants, facilitie
Contact potential clients, meet with professional and trade associations, and produce brochures and other publications to promote conference, convention, and trade show services.
Plan and develop programs, agendas, budgets, menus, and services according to customer requirements.

Technology

Project management softwareGraphics or photo imaging softwareDesktop publishing softwareCustomer relationship management CRM softwareData base user interface and query software

Tools

Desktop computersLaptop computersOverhead display projectorsPersonal computersPublic address PA systemsTwo way radiosVideo projectorsVideoconferencing equipment

Work Values

RelationshipsIndependenceAchievementRecognitionWorking ConditionsSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium13-1121.00	Meeting, Convention, and Event Planners	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Client consultation meetings — conduct independently to determine event objectives, scope, and technical requirements for mid-size conferences and conventions.
Event site inspections — perform and evaluate against detailed customer requirement checklists, documenting findings and recommending corrective actions.
Vendor contracts for catering, transportation, and accommodation — negotiate standard terms and coordinate service delivery across multiple suppliers for routine events.
Audio-visual, display, and special needs requirements — arrange and confirm availability by coordinating directly with suppliers and site technical staff.
Event billing packages — review for accuracy, reconcile against contracted services, and approve routine payments within delegated authority.
Financial records for event aspects — maintain comprehensively using financial analysis software, producing post-event cost summaries for client review.
Event activity compliance — monitor against applicable health, safety, and licensing regulations throughout event execution, resolving common problems as they arise.
CRM and database systems — use to manage client histories, vendor contacts, and event specifications across a recurring portfolio of accounts.
On-site staff and service providers — confer with and direct in real time to ensure all logistical details align with the approved event plan.
Event communications materials — write and produce using desktop publishing software, adapting tone and format to diverse professional audiences.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.