College Student Services Administration | Oregon State University

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 11-9033.00

Skills

Critical ThinkingReading ComprehensionInstructingActive ListeningWritingSpeakingMonitoringTime Management

Knowledge

English LanguageAdministration and ManagementEducation and TrainingCustomer and Personal ServicePersonnel and Human Resources

Abilities

Written ComprehensionOral ExpressionWritten ExpressionProblem SensitivityOral ComprehensionInductive ReasoningSpeech RecognitionSpeech ClarityOriginalityDeductive Reasoning

Tasks

Design or use assessments to monitor student learning outcomes.
Recruit, hire, train, and terminate departmental personnel.
Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in adm

Technology

Web page creation and editing softwareCustomer relationship management CRM softwareData base user interface and query softwareFacilities management softwareComputer based training software

Tools

Desktop computersLaptop computersLiquid crystal display LCD video projectorsPersonal computersUniversal serial bus USB flash drives

Work Values

IndependenceAchievementRelationshipsWorking ConditionsRecognitionSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium11-9033.00	Education Administrators, Postsecondary	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Post-Baccalaureate Certificate)

Program-level learning outcome frameworks — design, implement, and continuously refine comprehensive assessment systems to monitor and improve student success across an academic department.
Full personnel lifecycle — autonomously recruit, hire, develop, evaluate, and when necessary terminate faculty and staff in compliance with institutional policy and employment law.
Departmental operations — direct and evaluate the full scope of administrative, academic, and support-staff activities within a postsecondary department or school.
Complex student and advisement cases — resolve non-routine issues involving academic standing, grievances, and career transitions, applying advanced judgment in a university context.
Multi-year departmental budgets — plan, administer, and control budget cycles, produce comprehensive financial reports, and align resource allocation with strategic priorities.
Institutional strategic plans — formulate and lead the execution of multi-year strategic initiatives, integrating enrollment data, research outcomes, and accreditation requirements.
Policy architecture — establish, revise, and communicate operational policies based on rigorous analysis of institutional demographics, compliance obligations, and performance research.
Accreditation and compliance processes — lead self-study preparation, coordinate site visits, and ensure continuous quality improvement across program areas.
Cross-functional technology ecosystems — configure and optimize integrated use of ERP, CRM, facilities management, and project management platforms to support institutional operations.
Faculty instructional support — design professional development frameworks and teaching resources that enhance instructional quality across an academic division.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.