Medical Office Support | Jackson College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 29-2072.00

Skills

Active ListeningCritical ThinkingReading ComprehensionSpeakingSocial PerceptivenessMonitoringJudgment and Decision MakingWriting

Knowledge

Medicine and DentistryCustomer and Personal ServiceEnglish LanguageBiologyPsychology

Tasks

Evaluate the functioning of the neuromuscularskeletal system and the spine using systems of chiropra
Diagnose health problems by reviewing patients' health and medical histories, questioning, observing
Perform a series of manual adjustments to the spine or other articulations of the body to correct th

Technology

Categorization or classification softwareMedical softwareBilling and invoicing softwareInformation retrieval or search softwareOffice suite software

Tools

10-key calculatorsBarcode attachment equipmentBarcode scannersCredit card processing machinesDesktop computersDictaphonesEncodersFlat-top scannersLabel printersLaser facsimile machinesLaser printersLight pensMicrofiche viewing machinesMicrofilm viewing machinesMulti-line telephone systems

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium29-2072.00	Medical Records Specialists	title_inference	$50,250 median$80,950 top	+7.08%	1,380

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Patient medical histories — review, compile, and reconcile across multiple encounters with reduced oversight in an outpatient health information department.
Diagnostic and procedural codes — assign to routine patient records using classification software and established coding guidelines in a clinical environment.
Medical record discrepancies — identify and escalate using critical thinking when reviewing documentation against physician notes in a hospital setting.
Voice recognition software output — edit and quality-check transcribed clinical notes to ensure accuracy within a health information workflow.
Billing and invoicing records — audit for completeness and coding consistency to reduce claim rejections in a managed care environment.
Release-of-information requests — process in compliance with HIPAA regulations and institutional policy with minimal supervisory review.
Reading comprehension of clinical documentation — apply to extract relevant diagnostic and treatment data from complex physician reports.
Database query software — execute intermediate searches to retrieve, sort, and compile patient data for departmental reporting purposes.
Transaction security and virus protection standards — follow established protocols to safeguard electronic health records against unauthorized access.
Interdepartmental communication — coordinate records-related inquiries with clinical and billing staff using desktop communications tools and professional written correspondence.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.