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  1. Programs
  3. Civic and Nonprofit Leadership

Civic and Nonprofit Leadership

Florida State University

Post-Baccalaureate CertificateAcademic

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Graduate certificate in Civic and Nonprofit Leadership offered by the College of Social Sciences and Public Policy.

Format

In-Person

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Florida

    Florida

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 11-9151.00

Skills

Social PerceptivenessService OrientationComplex Problem SolvingJudgment and Decision MakingActive LearningMonitoringCoordinationActive Listening

Knowledge

Customer and Personal ServiceAdministration and ManagementEnglish LanguagePsychologyEducation and Training

Abilities

Oral ExpressionOral ComprehensionWritten ComprehensionProblem SensitivityWritten ExpressionDeductive ReasoningSpeech RecognitionSpeech ClarityOriginalityInductive Reasoning

Tasks

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or sen
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and tha

Technology

Customer relationship management CRM softwareData base user interface and query softwareSpreadsheet softwareOffice suite softwareAccounting software

Tools

10-key calculatorsDesktop computersLaptop computersMulti-line telephone systemsPersonal computers

Work Values

RelationshipsIndependenceWorking ConditionsAchievementRecognitionSupport
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium11-9151.00Social and Community Service Managerstitle_inference———
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: proficient (Level 3)(based on Post-Baccalaureate Certificate)

  • Administrative systems — design, implement, and continuously refine comprehensive administrative procedures that reliably meet strategic objectives across multi-program organizations.
  • Multidisciplinary staff leadership — autonomously direct and develop professional, technical, and volunteer staff across diverse program areas, resolving personnel issues without escalation.
  • Program quality assurance — lead rigorous evaluations of program outcomes and resource utilization, applying systems evaluation methods to recommend data-driven improvements.
  • Policy development — contribute substantively to organizational policy deliberations on eligibility criteria, program requirements, and benefit structures in collaboration with boards and senior executives.
  • Complex records and fiscal management — independently oversee budget planning, variance analysis, and compliance reporting using integrated accounting and ERP platforms.
  • High-complexity direct service — handle sensitive referrals, facilitate needs evaluations, and resolve escalated complaints for clients with multifaceted social, legal, or behavioral health needs.
  • Community systems navigation — cultivate and leverage a broad network of agency partnerships to coordinate community-wide service strategies and address emerging population needs.
  • Talent acquisition strategy — lead full-cycle recruitment, including competency-based interview design and workforce planning, to build high-performing staff and volunteer pipelines.
  • Critical problem solving — apply deductive and inductive reasoning to diagnose systemic service delivery failures and develop sustainable corrective solutions across program operations.
  • Cross-sector communication — author high-quality reports, present program outcomes to stakeholder audiences, and represent the organization in professional and community forums.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
82%
Placement Rate
77%