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  1. Programs
  3. Business Technology Specialist

Business Technology Specialist

Eastern Arizona College

CertificateAcademic

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Completion of this certificate will help you develop good keyboarding skills and become a specialist in one or more word processing software programs.

Credits

18 credits

Format

In-Person

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Arizona

    Arizona

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 15-2051.01

Skills

Reading ComprehensionActive LearningActive ListeningCritical ThinkingSpeakingWritingJudgment and Decision MakingMathematics

Knowledge

Computers and ElectronicsMathematicsEnglish LanguageAdministration and ManagementCustomer and Personal Service

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionInductive ReasoningDeductive ReasoningInformation OrderingCategory FlexibilityMathematical ReasoningSpeech Clarity

Tasks

  • Generate standard or custom reports summarizing business, financial, or economic data for review by
  • Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
  • Manage timely flow of business intelligence information to users.

Technology

Data base reporting softwareDocument management softwareDevelopment environment softwareWeb page creation and editing softwareObject or component oriented development software

Tools

Computer serversData warehouse appliancesLaser facsimile machinesPhotocopiersScannersStorage servers

Work Values

AchievementWorking ConditionsRecognitionSupportIndependenceRelationships
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium15-2051.01Business Intelligence Analyststitle_inference———
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Custom and standard business reports — generate independently using BI and data analysis software, tailoring outputs to meet specific executive, client, or operational stakeholder needs.
  • Business intelligence dashboards and systems — maintain and update on a recurring basis, applying version control and change documentation in a mid-sized enterprise analytics environment.
  • Timely flow of intelligence information — manage by coordinating scheduled report delivery, resolving pipeline issues, and communicating status updates to business users without close oversight.
  • Technical support for reports and dashboards — provide by diagnosing data quality issues, correcting query logic, and documenting resolutions in a shared knowledge base.
  • Industry and geographic trend analysis — conduct by synthesizing data from multiple sources and translating findings into actionable business strategy implications for management review.
  • BI output specifications — document with sufficient technical detail for handoff to development teams, including data models, KPI definitions, and refresh logic.
  • Spreadsheets and query-based analytical tools — build and refine to automate recurring calculations and reduce manual processing time across departmental reporting cycles.
  • Data collection workflows — design and execute using available industry reports, public data portals, and purchased data sources to populate analytical models consistently.
  • Complex problem-solving under ambiguity — apply inductive and deductive reasoning to diagnose unexpected data patterns and propose corrective actions in familiar analytical contexts.
  • Coordination with cross-functional teams — facilitate by translating business requirements into technical specifications and aligning analyst output with stakeholder expectations during project delivery.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported