Public Relations | Ana G. Mendez University

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 13-1075.00

Skills

Active ListeningSpeakingNegotiationReading ComprehensionWritingCritical ThinkingPersuasionSocial Perceptiveness

Knowledge

Personnel and Human ResourcesEnglish LanguageLaw and GovernmentAdministration and Management

Abilities

Oral ExpressionOral ComprehensionWritten ComprehensionWritten ExpressionProblem SensitivityDeductive ReasoningInductive ReasoningSpeech ClaritySpeech RecognitionFluency of Ideas

Tasks

Negotiate collective bargaining agreements.
Investigate and evaluate union complaints or arguments to determine viability.
Propose resolutions for collective bargaining or other labor or contract negotiations.

Technology

Human resources softwareApplication server softwareData base user interface and query softwareSpreadsheet softwareOffice suite software

Tools

Digital copiersHandheld calculatorsImage scannersLaptop computersLaser facsimile machinesOffice inkjet printersPersonal computers

Work Values

AchievementRelationshipsSupportWorking ConditionsRecognitionIndependence

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium13-1075.00	Labor Relations Specialists	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: advanced (Level 4)(based on Master's Degree)

Organizational labor relations strategy — establish and direct enterprise-wide collective bargaining philosophy, setting priorities and negotiating mandates aligned with long-term business goals.
Senior negotiation leadership — lead the employer's bargaining team in high-profile, contentious contract negotiations, making final authority decisions on proposals and concessions.
Policy and framework development — design comprehensive labor relations governance frameworks, policies, and standard operating procedures adopted across the organization or client base.
Talent and capability development — mentor and coach labor relations professionals at all levels, building institutional capacity for negotiation, investigation, and compliance expertise.
Regulatory and legislative influence — represent organizational interests before government agencies, legislative bodies, or industry associations on labor policy matters.
Executive advisory role — provide strategic counsel to C-suite and board-level stakeholders on labor risk, workforce relations posture, and the impact of bargaining outcomes on financial performance.
Dispute escalation oversight — oversee the organization's approach to arbitration, litigation, and major labor disputes, making resource-allocation and risk-management decisions at scale.
Technology and systems leadership — direct the selection, implementation, and optimization of enterprise HR, ERP, and document-management platforms to support labor relations operations.
Cross-industry benchmarking — lead research and analysis of labor trends, settlement patterns, and regulatory changes to inform proactive organizational positioning in collective bargaining.
Culture and integrity stewardship — champion ethical standards, good-faith bargaining practices, and respectful labor-management relations as a visible organizational leader and public representative.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.