American Hotel and Lodging Educational Institute (AHLEI)

Certified Front Desk Representative

A front desk representative's goal is to meet the needs of all guests staying with the hotel, and to provide any necessary services to ensure a customer's satisfaction. This is certified by the American Hotel and Lodging Association Educational Institute.

Certified Front Desk Representative (CFDR)

The Certified Front Desk Representative (CFDR) certification is supported by the Skills, Tasks and Results Training® (START) for Front Desk Representative. The online program offers general hospitality knowledge and soft skills training needed in the hospitality industry

Certified Guestroom Attendant

Certified hotel room attend is responsible for keeping guest room in a hotel, lodge, or inn clean, safe, stocked, and maintained. This is certified by the American Hotel and Lodging Association Educational Institute.

Certified Guest Service Professional

Certified Hospitality and Tourism Management Professional (CHTMP)

The Certified Hospitality and Tourism Management Professional designation. An individual holding a CHTMP is well prepared for an entry-level hospitality supervisor role or for continuing their education at the post-secondary level. The certification is supported by AHLEI's robust high school curriculum, the Hospitality and Tourism Management Program, which is recognized by major lodging brands as an indicator of candidate strength.

Certified Hospitality and Tourism Specialist

Certified Hospitality Housekeeping Executive (CHHE)

From ordering premium supplies to managing a team, housekeeping executives have the know-how to operate an efficient program. The Certified Hospitality Housekeeping Executive (CHHE®) certification proves you have the skills and dedication to keep your property clean and inviting.

Certified Hospitality Revenue Manager (CHRM)

Hospitality revenue managers know how to calculate cost-effective solutions to maximize property performance. Prove your forecasting and revenue management skills with the Certified Hospitality Revenue Manager (CHRM®) certification.

Certified Hospitality Supervisor (CHS)

Effective hospitality supervisors know how to lead, manage time and communicate with their staff. Improve your supervisory skills and get recognition for your knowledge, experience and commitment to professionalism by earning the Certified Hospitality Supervisor (CHS) certification.

Certified Hospitality Trainer (CHT)

Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.

Certified Hotel Administrator (CHA)

Elevate your hospitality career and get the recognition you deserve by earning the industry’s most prestigious certification. The Certification Hotel Administrator (CHA®) designation is recognized globally as the highest achievement for hotel executives and senior hospitality professionals. This executive-level certification is designed to validate your strategic, operational, and business management skills.

Certified Kitchen Cook

Students receiving this credential are skilled in preparing food, using kitchen equipment properly, and ensuring that everything is kept safe and sanitary. The Certified Kitchen Cook credential recognizes those professionals in a food service operation who are committed to high standards in everything they do.

Certified Restaurant Server

Certification that provides restaurant servers effective cost control and sanitation standards. This is certified by the American Hotel and Lodging Association Educational Institute.

COVID-19 Precautions for Hotels

Provides guidelines and best practices for hotel operations during the COVID-19 pandemic.

Human Trafficking Awareness Training

Educates hotel employees on recognizing and responding to signs of human trafficking.

Responsible Alcohol Service

Teaches responsible alcohol service and compliance with local laws.

Workplace Harassment Prevention

Covers recognizing and preventing workplace harassment in the hospitality industry.